For questions regarding our Returns Policy click Here

We also offer an extensive FAQ page found Here.

Shipping & Delivery

Please note that we require 48 hours (except weekends) on average to fulfil your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible!

Estimated delivery time:

- 5 to 9 business days for the US orders
- 7 to 14 business days for the international orders

*Please consider any holidays that might impact delivery times.

U.S orders will be shipped by USPS, DHL, or FedEx and International Orders will be shipped by DHL or domestic couriers depending on your country and region.

*All our topical products are manufactured and shipped from the US.

Other products such as skin care and beauty devices are manufactured in Hong Kong and some of the items are shipped within US and some are directly shipped from our international warehouse in Hong Kong.

We ship internationally to all major countries and all orders are entitled for free shipping without any minimum purchase.

We will send you the tracking number of your orders to the e-mail provided once your order is dispatched. If you're not able to track with the tracking number provided, please do not hesitate to contact us at and we will get back to you as soon as possible.

Please note that the tracking information will only be displayed after it's synced and updated successfully to the system. Please give it some time and track again later. If you are still not able to track it after some time, please contact us at and we will get back to you as soon as we can.

Didn't find your answer?

Drop us an email at our Contact Us page.